Model Number G158 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/27/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No additional information is available.If additional information becomes available the report will be updated at that time.
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Event Description
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Boston scientific received information that the patient reported to the clinic that the red light was flashing on the remote home monitor.Patient services attempted to contact the patient to assist in troubleshooting why the home monitor was not sending data to the clinic, however the patient did not answer the phone.A message was left, but not returned.The clinic was informed that the red light may indicate an alert that was detected and not able to be transmitted to the clinic.It was suggested to have the patient perform another remote interrogation since the monitor had connected within the last 24 hours.At this time the reason for the red light is unknown and the cardiac resynchronization therapy defibrillator (crt-d) remains in service.No adverse patient effects were reported.
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Manufacturer Narrative
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As no further information concerning this report is expected, our investigation is complete.This investigation will be updated should further information be provided.
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Event Description
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Additional information was received from the clinic that this patient was seen in the office and the decision was made by the patient and physician to turn off tachycardia therapies.The clinic stated the patient called shortly after the visit asking about the red light on the remote home monitor.The clinic stated the red light was due to the fact tachycardia therapy had been programmed off.The clinic has opted to do in clinic visits moving forward.The cardiac resynchronization therapy defibrillator (crt-d) remain in service and no adverse patient effects were reported.
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Search Alerts/Recalls
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