Further investigation of the customer issue included a review of the complaint text, field service review, a search for similar complaints, and a review of labeling.The customer data indicated that the results generated flags which alert the operator to verify the results.Field service evaluated the analyzer and completed preventative maintenance.No additional issues have been documented since completion of maintenance.Tracking and trending did not identify an adverse trend.Labeling was reviewed and found to be adequate.Based on the available information no product deficiency of cell-dyn emerald analyzer, list number 09h39 was identified.
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