Catalog Number 8065990794 |
Device Problem
Poor Quality Image (1408)
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Patient Problem
No Code Available (3191)
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Event Date 05/17/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.(b)(4).
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Event Description
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A clinical application specialist reported that during a wave front optimized refractive procedure, a patient's right eye treatment was decentered.When treatment report was analyzed there was no record of eye tracking by the eye tracker and images captured were of very low quality.Upon follow up, treatment was able to be completed the same day.Patient is being reviewed every month and waiting for corneal stability to plan retreatment guided by topography.
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Manufacturer Narrative
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The device history records (dhr) for the device was reviewed.No abnormalities that could have contributed to this event were found.The associated device was released based on company¿s acceptance criteria.At the visit on site after this complaint, the field service engineer verified the system successfully according to company specifications.No abnormalities were found which could have contributed to the event.Review of the logfile showed no errors, warnings and no technical abnormalities for the complete treatment day.Against the statement of the reporter, the eye tracker was on during the complete treatment.There is no indication a device malfunction caused or contributed to the reported event.No technical root cause was identified as the product was found to be within specifications.The root cause cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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