Model Number 001-401-161 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Case: (b)(4); the device has not been returned but is anticipated; once additional information is received, a supplemental will be submitted.A device history review has been obtained for lot number 72418.There is nothing in the device history record that would indicate that the devices were released with any non-conformance's that would contribute to the complaint.
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Event Description
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On (b)(6) 2018, nurse manager opened a kit containing hercules 3 retractor in order to compare with a broken hercules retractor.At this time the newly opened hercules retractor was visually noted to have the top metal piece cracked in half.When spring was retracted half of the metal pieces fell out and the piece under spring was removed with the lower metal piece remaining in place.No patient involvement.
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Manufacturer Narrative
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Case-(b)(4).The device was returned for evaluation and visually and functionally tested.The complaint was confirmed, the back jaw becomes stuck in the open position, the locking plates were broken.There was no patient involvement with this complaint.
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Manufacturer Narrative
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Case-(b)(4).The device has not been returned to date but is anticipated.The facility confirmed through email release and shipment of the device to the company.When additional information/evaluation is available, the supplemental information will be submitted.
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Search Alerts/Recalls
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