(b)(4).A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device, or a picture of the alleged defect was not received for evaluation.Trending history review from (b)(6) 2017 to (b)(6) 2018, found no complaints with this same issue for this device or device family.A device history record review could not be conducted since the lot number was not provided.Customer complaint cannot be confirmed due the lack of device sample or a picture of it to perform a proper investigation.Root cause is unknown.No corrective actions can be assigned.Teleflex will continue to monitor customer feedback for complaints of this nature.
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