(b)(4) initial emdr submission.A follow up emdr will be submitted if additional information becomes available.(b)(4).The lot number was unknown on this complaint, therefore we are unable to perform a device history record review.No complaint sample was provided for evaluation.Consequently, the investigation was not able to confirm the reported failure mode based on a complaint sample evaluation.The investigation was not able to identify any contribution from the factors noted above.Based on the complaint investigation, a probable root cause could not be identified since no complaint sample was provided for evaluation, no lot information was included in the complaint report, and no contribution was identified from the manufacturing process.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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