The reported complaint of "replace battery" error message upon insertion of a fully charged autopulse li-ion battery in an autopulse platform was not confirmed.The autopulse li-ion battery (sn (b)(4)) passed charging in a known good multi chemistry charger and passed the test in a known good autopulse platform.However, based on the battery archive data review, it was identified that the battery was pulled out from the charger during the conditioning cycle or before it completed the charging.Early discharged resulted minimum operating voltage of the battery.Therefore, it was determined that user error may have attributed to the reported complaint.The autopulse power system user guide states: "after every use, at the beginning of a shift, or at least once every 24 hours, the battery in the autopulse should be replaced with a fully charged battery." during visual inspection, no physical damage was observed, and four green lights were lit on incoming inspection.
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As reported, during shift check, the autopulse platform displayed 'replace battery' message upon insertion of a fully charged autopulse li-ion battery (sn (b)(4)).The crew did observed the battery status as fully charged on the autopulse multi chemistry charger before inserting into the ap platform.No patient involved.
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