Additional information provided.A customer reported that ¿no flow of aqueous humor was confirmed while inserting ¿ and the shunt was explanted.The product was returned for investigation and received in the following manner: the sample was return in an original, outer open box.The eds returned for investigation placed in open pouch.The shunt returned in a plastic bag, separated from the eds.Eds wire is press down and a bit protruded from the cannula opening.The shunt was clean and undamaged.Inner illumination insp.: the shunt found to be open.There was no indication of manufacturing related factors that could cause the reported event.There are no additional complaints for this lot.All products pass 100% final inspection prior to approval.If a defect would be noticed, the product would have been rejected.Having said that, one may conclude that the blockage was formed after the product left the manufacturing plant.The root cause is inconclusive - unable to verify, since the blockage could have been caused by many different reasons during the clinical procedure.The blockage does not seem to be product related since, found to be open.Therefore, there is no evidence for an inherent defect that might have caused the event.The manufacturer internal reference number is: (b)(4).
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