The user facility (uf) medwatch report # (b)(4) was received and the report showed the customer reported, the cook bakri postpartum balloon with rapid instillation components did not inflate properly.Additional information has been requested regarding the patient and the event.At the time of this report, no further information has been provided.No adverse events have been reported as a result of the alleged malfunction.
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Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Investigation ¿ evaluation.The complaint device was not returned for an evaluation and no photograph or imaging was provided.Without the complaint device, a device failure analysis was unable to be performed.A document based investigation was conducted including a review of complaint history, the device history record, drawings, instructions for use, manufacturing instructions, specifications, and trends.The device history record was reviewed and it was noted there are no conformances that may have caused or contributed to this incident.A review of complaint history records revealed no other similar complaints associated with the complaint device lot number 7674795.The instructions for use (ifu) states the proper warnings, precautions, and instructions for use.It was noted the device was not available for return per the user facility's 3500a form.A review of relevant manufacturing documents was conducted.This device is inspected visually and functionally by the supplier for leaks, inflation, and deflation of the device.The cause of this reported event could not be established.Per the quality engineering risk assessment, no additional risk mitigating activity is required at this time.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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