Evaluation summary: the pump was visually inspected and was found to be in good physical condition; the keyboard and labels were functional and intact.The customer's reported problem was verified.During the visual inspection, the air detector sensor was burned and damaged.The dhr was reviewed and found to be in compliance; no manufacturing or testing issues were found.Based on these investigation results, the pump's air detector sensor was replace as a preventive measure.Smiths medical regularly analyzes complaint data and trends, and will take further actions accordingly.
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