Zimmer biomet complaint (b)(4).Device has not yet been returned to manufacture.Product no returned to manufacturer.
Event Description
Doctor indicated that unknown screw fractured and piece got stuck in implant.
Manufacturer Narrative
No product was returned for inspection.No device lot number was provided so a device history record review and a complaint history review could not be performed.Appropriate documentation was reviewed and the following information was identified: without the returned product, there is not enough evidence to form a conclusion on the reported event.Therefore, the complaint is non-verifiable.A root cause cannot be determined.
Event Description
No further event information available at the time of this report.