The autopulse li-ion battery associated with this complaint was not returned for evaluation.Follow-up attempts were made to retrieve the battery; however, were unsuccessful.Since the battery was not returned, an investigation could not be performed and a root cause could not be determined.In the case the battery is returned, the complaint will be re-opened to perform an investigation.
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During shift check, the autopulse li-ion battery (sn (b)(4)) with 4 green led light illuminated on the battery status indicator was used in the autopulse platform.The platform displayed a "replace battery" message, after replacing the battery, the platform performed as intended.No patient involvement.
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