It was initially reported last (b)(6) 2017 that on (b)(6) 2017, while end-user was walking in the parking lot using the rollator, the left back leg of the rollator snapped resulting in the end-user falling.Upon follow-up with the end-user on (b)(6) 2017, the end-user stated that she visited a physician the day after the incident for swelling to her left lower extremity and an x-ray was done with no report of fracture.No medical intervention, serious injury or follow up care was reported.Medline industries, inc.Received additional information last (b)(6) 2018 related to this event.Of note, prior to (b)(6) 2018, medline industries, inc.Has not received additional information related to this event.It was reported that the end-user, who takes coumadin and has history of chronic ulcers to bilateral lower extremities, developed hematoma to right lower extremity after experiencing the fall.The end-user reportedly required antibiotic treatment and visited the wound care clinic multiple times for compression wrapping, dressing changes and wound checks.Reportedly, an ultrasound of the right lower extremity was done with no evidence of deep vein thrombosis.Due to the reported need for continued follow-up and wound care, this medwatch is being filed.The sample was not available to be returned for evaluation.A photo was submitted and the reported broken left back leg of the rollator was confirmed.A definitive root cause could not be determined without the actual sample.No additional information is available.If additional information becomes available, a supplemental medwatch will be filed.
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