Medivators clinical education specialist (ces) reported while performing in-service training at a facility, she discovered that an operator of their advantage plus automated endoscope re-processors (aers) was placing two endoscopes in each basin of the aer, with only one endoscope connected to the aer hookup.There is potential for patient cross contamination as endoscopes were not properly high level disinfected.Medivators ces was informed by the operator that she has been reprocessing endoscopes as previously described for at least one year.Medivators ces completed the in-service training ensuring all staff were properly trained on proper endoscope reprocessing using the aer and hookups.Medivators has performed numerous in-service trainings at this facility since their first advantage plus aer was installed in 2016.The facility's department management was notified about this event.It is unknown if the facility will contact patients that may have been affected from improperly reprocessed endoscopes.There have been no reports of patient harm.This complaint will continue being monitored in medivators complaint handling system.
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Medivators clinical education specialist (ces) reported while performing in-service training at a facility, she discovered that an operator of their advantage plus automated endoscope re-processors (aers) was placing two endoscopes in each basin of the aer, with only one endoscope connected to the aer hookup.There is potential for patient cross contamination as endoscopes were not properly high level disinfected.
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