Correction (g1) - contact office address: (b)(4).No samples or photos were received for analysis and investigation; for that reason, the malfunction reported by the customer could not be confirmed.In addition, a complaint search for lot 8a02670 and malfunction code ost-pmc23.2 was carried out and as a result, no additional complaint was found; therefore, no trend is observed.Lot 8a02670 was manufactured on 01/16/2018, 11d line, with a total of (b)(4) units.Complaint investigator id 6055 performed a batch record review on 09/28/2020, description surfit nat pch drn sm tan dsf38mm1x20 us to verify if all the applicable procedures were followed and no issues were found; all the components for assembly were correct per bom and all the tooling information documented was also correct.Sap material (b)(4) and manufacturing order (b)(4).The batch record review supports that there were no discrepancies related to the issue reported.Should additional information become available, a follow up report will be submitted.Fda registration number: reporting site: 1049092.Manufacturing site: 9618003.
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