Device Problems
Electrical /Electronic Property Problem (1198); Moisture Damage (1405); Structural Problem (2506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2018, the reporter contacted animas, alleging a power (damage with moisture ingress) issue.It was reported that the battery compartment was cracked wit moisture present.There was no allegation of an adverse event associated with this complaint.This complaint is being reported because the user may be unaware that the pump has lost power, leading to under delivery.
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Manufacturer Narrative
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Follow-up #1: date of submission (b)(4) 2018.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Device evaluation: the device has been returned and evaluated by product analysis on (b)(4) 2018 with the following findings: review of the black box data revealed records of unexplained power on reset events.Moisture corrosion was confirmed to be present i the battery compartment.The battery compartment was confirmed to be cracked.The returned battery cap had stripped threads and was unable to maintain electrical connection; with the damaged cap in place on the pump, the alleged power issue was duplicated.A test battery cap secured properly to the pump and was able to maintain electrical connection for a 12-hour duration test.No power interruptions occurred during the 12-hour test.There was no damage, defect or contamination of the pump¿s interior components.
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Search Alerts/Recalls
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