Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs, a review of labeling and instrument service.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.The cause of the smoke was dust, no parts were replaced.The instrument was performing properly after reconnected connections of the power supply.As the dust accumulated inside the instrument may block the air flow coming out from the exhaust fan and failed to remove the heat dissipated from the instruments power supply or other components.As a result, the smoke may be coming from the burning dust due to the dissipated heat.Based on all available information and abbott diagnostics complaint investigation no product deficiency was identified.
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