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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ABBOTT DIAGNOSTICS DIVISION CELL-DYN 3700 CS ANALYZER; AUTOMATED HEMATOLOGY ANALYZER

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ABBOTT DIAGNOSTICS DIVISION CELL-DYN 3700 CS ANALYZER; AUTOMATED HEMATOLOGY ANALYZER Back to Search Results
Catalog Number 02H31-96
Device Problem Thermal Decomposition of Device (1071)
Patient Problem No Patient Involvement (2645)
Event Type  malfunction  
Manufacturer Narrative
All available information was included.Additional details are not available.An evaluation is in process.A final report will be submitted when the evaluation is complete.
 
Event Description
The customer observed visible smoke on the cell-dyn cd3700 analyzer.There were no injuries.Service was called and the fan (pn115vac60htz) was cleaned (dust removed) and reconnected to the power supply, which appeared to resolve the issue.
 
Manufacturer Narrative
Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of instrument logs, a review of labeling and instrument service.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.The cause of the smoke was dust, no parts were replaced.The instrument was performing properly after reconnected connections of the power supply.As the dust accumulated inside the instrument may block the air flow coming out from the exhaust fan and failed to remove the heat dissipated from the instruments power supply or other components.As a result, the smoke may be coming from the burning dust due to the dissipated heat.Based on all available information and abbott diagnostics complaint investigation no product deficiency was identified.
 
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Brand Name
CELL-DYN 3700 CS ANALYZER
Type of Device
AUTOMATED HEMATOLOGY ANALYZER
Manufacturer (Section D)
ABBOTT DIAGNOSTICS DIVISION
4551 great america parkway
santa clara CA 95054
MDR Report Key7879719
MDR Text Key120388336
Report Number2919069-2018-00045
Device Sequence Number1
Product Code GKZ
Combination Product (y/n)N
PMA/PMN Number
K980614
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type foreign,health professional
Type of Report Initial,Followup
Report Date 10/14/2018
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Catalogue Number02H31-96
Was Device Available for Evaluation? Yes
Initial Date Manufacturer Received 09/16/2018
Initial Date FDA Received09/16/2018
Supplement Dates Manufacturer Received10/04/2018
Supplement Dates FDA Received10/14/2018
Is This a Reprocessed and Reused Single-Use Device? No
Patient Sequence Number1
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