Model Number EU:12122-37-23 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
Fracture, Arm (2351)
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Event Date 08/20/2018 |
Event Type
Injury
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Manufacturer Narrative
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This event occurred in (b)(6), invacare is filing this report because the device is also marketed and sold in the u.S.Invacare europe received pictures confirming right front fork was detached from the rollator with a broken bearing and the left front fork is still tightly attached but tilted slightly to the side.Invacare europe has requested the device be returned for investigation, but as of 9/18/2018 has not received the device.Based on the available information, the underlying cause of the issue could not be confirmed.Should additional information become available, a supplemental record will be filed.
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Event Description
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While using the rollator, the right front fork assembly came loose, detaching from the device.When the fork assembly came off, the user fell breaking their arm.
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Manufacturer Narrative
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The rollator was returned to (b)(4), an evaluation was completed.It can be confirmed that one front fork fell off the rollator due to a broken ball bearing at the top of the fork.The ball bearing breakage is consistent with overload resulting in disassembly of the fork from the frame.The investigation of the broken ball bearing has shown that there are some small dents at the edges of the running paths, both at the inner and the outer ring of the ball bearing.This indicates that the ball bearing has been exposed to extreme loads.The most probable cause of the incident is that the front fork hit an obstacle while under an extreme load.
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Event Description
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While using the rollator, the right front fork assembly came loose, detaching from the device.When the fork assembly came off, the user fell breaking their arm.
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Search Alerts/Recalls
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