Model Number ZXR00 |
Device Problem
Inadequacy of Device Shape and/or Size (1583)
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Patient Problem
No Code Available (3191)
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Event Type
Injury
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Manufacturer Narrative
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Date of event: unknown, not provided, but the best estimate date is between (b)(6) 2018 and (b)(6) 2018.(b)(4).Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson and johnson vision has been submitted.
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Event Description
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It was reported that the tecnis symfony multifocal intraocular lens (model zxr00, +20.0 diopter) was explanted from the patient¿s left eye.Reportedly, the lens was explanted due to malfunction of the lens.The lens was replaced with the same model, a zxr00 +17.0, a smaller diopter.Patient was doing well.No further information was provided.
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Manufacturer Narrative
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Device available for evaluation: yes.Returned to manufacturer on: 10/9/2018.Device returned to manufacturer: yes.Device evaluation: the product was returned to the manufacturing site for evaluation.Visual inspection with the unaided eye shows the product is damaged, most probably to make explant possible.The product is inspected by a qualified inspector using a microscope with a 12x magnification.It can be seen that the optic body is damaged and the optic body is being cut in.The complaint cannot be confirmed.Manufacturing records review: the manufacturing records for the intraocular lens were reviewed.The product was manufactured and released according to specification.A search on complaints revealed that no similar complaints were received for this production order number.As a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are (b)(4) and capa-010215.
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Search Alerts/Recalls
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