Model Number N/A |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/21/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Customer has not yet indicated if the product will be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It is reported that during the procedure, the sterile packaging of the nail was found to be opened.Another back up nail was available to successfully complete the procedure.No patient consequences were reported as a result of the malfunction.
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Manufacturer Narrative
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The complaint sample was evaluated and the reported event was confirmed through physical evaluation.The returned product and packaging confirmed that the inner packaging was not sealed, however, showed evidence by the seal marks that the packaging was sealed at some point.The device history records were reviewed and no discrepancies were identified.Upon further review, the root cause of the reported issue was identified as inadequate guidance at the distribution centers to process the returned products.A corrective action has been initiated to address this issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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The complaint sample was evaluated and the reported event was confirmed through physical evaluation.The returned product and packaging confirmed that the inner packaging was not sealed, however, showed evidence by the seal marks that the packaging was sealed at some point.The device history records were reviewed and no discrepancies were identified.The root cause was determined to be inadequate work procedures/instructions and distribution not integrated into the company¿s quality management system.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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Additional product information received.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.(b)(4).
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Search Alerts/Recalls
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