No patient involvement reported.Exact date is unknown.Reporter is synthes sales representative.Device history records review was completed for part# 319.006, lot# 4890857.Manufacturing location: (b)(4), release to warehouse date: nov 15, 2004.No non conformance reports were generated during production.The raw material was confirmed to be correct per the specification with no relevant non-conformance noted.Review of the device history records showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Product investigation was completed.Visual inspection performed at customer quality (cq) observed broken needle on the returned depth gauge.The needle was observed broken at its threaded connection end to the body of the depth gauge.No new issues were observed on the returned portions (needle, body and slider) of the device.The given complaint condition agrees with the returned device condition and therefore the complaint was confirmed.Relevant design drawings, reflecting the current and manufactured revision, were reviewed and no design issues were identified.Dimensional analysis was not able to be performed at the exact location of breakage as the exact thread measurement was not able to be obtained due to the breakage.However, the needle dimension measured proximal to the thread portion measured the diameter as 1.23 mm (ca-814) that falls within the specification of 1.2 mm to 1.25 mm.No definitive root cause was able to be determined with the available information.However, any possible unintended excessive force on the device during usage/during handling could have contributed to this broken tip condition.The overall complaint condition was confirmed; however, no product design issues or manufacturing discrepancies were identified during this investigation.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|
It was reported that on (b)(6) 2018, there was an unknown malfunction of the devices discovered in the sterile processing department involving two (2) depth gauges, one (1) hexagonal screwdriver, and one (1) stardrive screwdriver shaft.There was no patient involvement.Visual inspection performed at customer quality (cq) observed broken needle on the returned depth gauge.This report is for one (1) depth gauge.This is report 1 of 4 for (b)(4).
|