Catalog Number 8065990941 |
Device Problem
Suction Problem (2170)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 09/20/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Manufacturing record reviewed.No abnormalities that could have contributed to this event were found.Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.(b)(4).
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Event Description
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A customer reported difficulty maintaining suction one while trying to achieve suction two.Multiple attempts were made and the patient interface was exchanged multiple times.The surgeon elected to have to the patient come back to be treated but the patient was upset so the surgeon tried again to obtain suction.The surgeon finally able to obtain suction one and two and proceeded with treatment.The left eye side cut was incomplete.The patient will be retreated once the eye has healed.Additional information requested.
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Manufacturer Narrative
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A review of the logfile for the event day shows during start up the vacuum check, the energy check and the ablation check were performed without issue.Also the image of the ablation check shows a valid and good test.During the docking phase of the reported treatment the user took a long time to achieve stable suction one value, in the end he could perform the surgery successfully with a good and stable suction, there was no any error or warning message regarding suction problem during the treatment.Also all another four treatments were completed successfully without any problem.The reported problem is most possible caused by bad docking and patient¿s eye movement.The system shows no deviation which can contribute the reported problem from the technical side.No technical root cause could be identified.The most likely root cause is docking technique by the user or patient¿s eye movement and/or too much fluid on the eye.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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