(b)(4).One (1) unit of subassembly ph12136 "028 neb adaptor phantom holder" was received for analysis.This subassembly is part of the fg 031-28 "neb adaptor 028, non-sterile, shelfpak" related to this customer complaint.During visual inspection it was observed that the puncture pin protector was missing.It was also observed that the nut adaptor does not spin freely.Sample was tested on oxygen entrainment test and during the setup it was observed that the assembly of the nut adaptor and the upper body was unstable.Even with that condition, the sample was able to be tested on oxygen entrainment testing but the testing failed due such condition.After the testing finished, the component nut adaptor was carefully disassembled from the upper body and it was visually inspected.During the visual inspection it was found there was wear on the internal tabs.Based on the investigation performed, the reported complaint was confirmed.Although the condition was observed on the sample provided, there is not sufficient evidence to assure that this issue was originated during the manufacturing assembly or molding process.The wear on the internal tabs of the adaptor is most likely caused by the end user during the connection of the adaptor into the flowmeter that causes an unstable connection issue.
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