Catalog Number 295400-002 |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/17/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because the reported issue did not prevent the freedom driver from performing its life sustaining functions.In addition, the freedom driver has a redundant power source of multiple onboard batteries.The freedom hospital ac power supply will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The freedom ac power supply is a component that enables the freedom driver to be plugged into an external power source.The customer, a syncardia certified hospital, reported that the freedom hospital ac power supply did not connect properly into the freedom driver.
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Manufacturer Narrative
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The customer-reported issue, the inability to connect to a freedom driver, could not be reproduced or confirmed.Visual inspection did not identify any damage or abnormalities.The ac power supply passed all steps of functional inspection, including the ability to power a freedom driver for a minimum of one minute.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation and is closing this file.Ce 4524 follow-up report 1.
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Search Alerts/Recalls
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