Model Number AF5140MB |
Device Problem
Inflation Problem (1310)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); Missing Value Reason (3192)
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Event Date 10/04/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No product returned and inventory evaluation did not confirm the customer claim of deformed masks.Customer complaint was not confirmed.
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Event Description
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The customer alleges that "the mask is deformed." no other details were provided and no patient injury/harm reported.
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Manufacturer Narrative
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Affected product was received after the initial mdr was submitted.Visual and functional testing was performed on the returned product.One mask was returned without the packaging and had the mask port deformation, however no lot number was included to confirm it was in the affected lot.This product was 100% inspected for this defect during packaging and none were found.Investigation is inconclusive.
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Event Description
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The customer alleges that "the mask is deformed." no other details were provided and no patient injury/harm reported.
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Search Alerts/Recalls
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