Ortho performed retain testing, batch review, complaint review by lot and master lot.Based upon the results of this investigation, the reported customer issue was unable to be confirmed.All results were satisfactory.Sample was not returned to ortho for further investigation.(b)(4).
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Customer contacted tsc to report false positive result for patient abo front type testing with abd/rev gel card lot# 060618037-14, exp.01 may 2019 on manual bench testing.Customer states that historically known a-positive patient is yielding ab-positive front typing, anti-b microtube yielding 2+ result when it should be negative.Issue started on: (b)(6) 2018.Microtubes/wells or cell (donor #) affected: anti-b column.Methodology used: manual gel.Pattern observed: false positive result.Reaction grade obtained: 2+ reactivity.Customer was expecting: negative.Test repeated: yes.Result obtained by repeating: customer repeated testing using different diluent, issue persisted.Customer then repeated testing using alternate lot of abd/rev gel cards and issue was resolved.Method used to repeat: manual gel testing.Other relevant details: patient is historically known a-positive patient.All qc for reagents used was deemed acceptable.Only one patient sample was used for all testing.No erroneous results were reported out due to historical check and repeat testing using new lot of gel cards.Tsc verified that same sample was used for all testing.Customer performing testing according to ifu procedure.Alternate lot# of abd/rev gel cards has resolved the issue.
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