The reported complaint was confirmed.During laboratory evaluation, the product surveillance technician (pst) observed both batteries to fail.The first battery had a voltage measurement of 0.450 volts direct current (vdc) and a reading of 0 siemens (s).After charging it measured 12.13 vdc and 71 s, which is failing.The second battery had a voltage measurement of 0.391 vdc and 9 s reading, the minimum conductance reading is 375 s.After charging, the second battery was reading 12.02 vdc and 146 s.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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