The hill-rom technician found the nurse call membranes and caregiver control membranes on the right and left head siderails needed to be replaced.Per the hill-rom service manual the bed should be subject to an effective maintenance program.An annual service of the bed is advised in order to maintain its characteristics and performance.Sidecom® communication system: inspect and test the communication junction box.Make sure the sidecom® communication system features operate correctly.Inspect the communication cable, including the male and female pins in the plug.Replace as necessary.A search of the hill-rom maintenance records showed hill-rom performed preventative maintenance on this bed in november 2018.It is unknown if the facility performed any other preventative maintenance on this bed.The technician replaced the nurse call membranes and caregiver control membranes on the right and left head siderails to resolve the issue.Based on this information, no further action is required.
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