Investigation summary: quality records have been consulted for tracking and trending purposes and no issues like this are detected which means low occurrence.A photo was provided confirming the issue by the customer.Also five samples were received; 1 used sample and 4 unused.Two different failure mode were evaluated.Investigation conclusion: bd was able to duplicate and confirm the customer¿s indicated failure mode for injection valve leakage in the photo returned.This failure mode was detected in other customer complaints where leakage occurred at the valve port assembly due to a bad tubing assembly.Engineering team assessed the assembly process finding a worn pin in station 5 that could cause the reported failure mode.This pin is in charge of assembling the gray tubing into the valve housing.Bd was able to confirm the failure mode of leakage from a cracked housing based on sample evaluation.Observed a crack on housing component; however, we were not able to associate this crack to the manufacturing process.We will keep monitoring the manufacturing process and in case any emerging trend is detected, further actions will be taken if necessary.The samples were leak tested at 43 psi according to procedure.Root cause description: based on investigation results to date, root cause of injection valve leakage was associated to a bad tubing assembly by station 5 of equipment vh59, however, nogales site opened capa to perform an investigation.Based on investigation results to date, root cause of leakage from cracked housing for manufacturing process cannot be determined.Rationale: injection valve leakage: nogales will open a capa (# (b)(4)) not because of the requirement per procedure, based on the severity and occurrence calculation.The reason to open the capa is to better support a situation analysis already opened.Leakage from cracked housing: based on an evaluation of severity and frequency it was determined that no corrective action is required at this time.
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