Catalog Number C2602 |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/14/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The device was not yet returned to the manufacturer for analysis.The plant investigation is in progress and a supplemental medwatch report will be submitted upon completion of the investigation.
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Event Description
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A customer reported that a c2602 cusa excel 36khz straight handpiece was not working during a procedure.They tried using a different handpiece and it worked.Additional information received on (b)(6) 2018 indicated that the event happened on (b)(6) 2018 during a craniotomy (brain tumor) case.The device did not cavitate.The device was in contact with the patient but no injury was reported.There was a 15-minute surgery delay but there was no impact to the patient.The case was completed with another handpiece.Additional information has been requested.
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Event Description
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N/a.
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Manufacturer Narrative
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The device was returned for evaluation.The device history record (dhr) reveals no anomalies that could be associated with the complaint incident were observed.A defective coilform was verified as the cause of the complaint incident.Further additional information regarding the failure and cause was not provided.The complaint was verified as valid.
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Search Alerts/Recalls
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