Model Number 595000-001 |
Device Problem
Break (1069)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/29/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because the reported issue did not prevent the freedom driver from performing its life sustaining function.The freedom driver has been returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the plastic piece that attaches the handle to the freedom driver broke while supporting a patient.The customer also reported that the patient returned to the hospital and was switched to a backup driver without any adverse patient impact.
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Manufacturer Narrative
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The customer-reported broken shoulder strap was confirmed during visual inspection.The root cause of the broken shoulder strap could not be conclusively determined, but the observed damage aligned with normal wear and tear of the driver components.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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