Catalog Number 1500275-23 |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 11/26/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for investigation.It has not yet been received.A follow-up report will be submitted with all additional relevant information.
|
|
Event Description
|
It was reported that a box of devices was opened at the central distribution center; however, the chipboard box and non-sterile foil pouch of a 2.75x23mm xience sierra stent delivery system had a cut through it.The sterility of the device may have been compromised, but it could not be confirmed.The outer shipping box was not damaged.The device was not put onto the hospital shelf and there was no patient involvement.No additional information was provided.
|
|
Manufacturer Narrative
|
(b)(4).Evaluation summary: the device was returned for analysis.The reported packaging tear was confirmed.The investigation was unable to determine a conclusive cause for the reported packaging damage; however, due to the appearance of the damage (clean cut through packaging) it is possible the device was damaged with a box cutter during unpacking of the cardboard shipping box causing the reported packaging damage.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents from this lot.There is no indication of a product quality issue with respect to manufacture, design or labeling.
|
|
Search Alerts/Recalls
|