It was reported that during a replacement surgery an m1000 generator was unable to be interrogated while still inside the sterile packaging.The same programming system was able to interrogate another m1000 generator.It was later clarified that this occurred in the or.The suspect generator was unable to be interrogated inside the or with the physician's programming system, and was unable to be interrogated outside of the or with three different programming systems.It was reported that the ¿generator not found¿ message was consistently received in all interrogation attempts.It was reported that all the programmers were able to successfully interrogate another demo generator.Also, the programmer used in the or was able to interrogate a generator in the sterile packaging with no changes to the environment (i.E no attempts to reduce electromagnetic interference).A company representative later reported that the suspect generator was able to be interrogated with his own programming system outside of the or, but later was unsure if he was able to interrogate the suspect device or another generator.The generator was not implanted and the facility requested a credit for the device and a report regarding the analysis of the device.A review of device history records for the generator shows that no unresolved non-conformances were found.The device met all specifications for release prior to distribution.The generator has been received, and analysis is underway but has not been completed to date.No additional or relevant information has been received to date.
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Further investigation determined that the event was related to a microcontroller manufacturer-related defect that resulted in a lockup of the microcontroller, leading to loss of generator function and communication until a device reset was performed.This could be exacerbated by cold operating temperatures or a high frequency of transitions from low power mode to active mode (device ¿wakeups¿), among other factors.No additional or relevant information has been received to date.
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