This device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.During repair, it was determined that the reported condition was confirmed.A review of the service history record indicates that the device has been returned previously for an unrelated malfunction.The assignable root cause was determined to be due to normal wear.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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It was reported from (b)(6) that during service and evaluation, it was determined that the motor device temperature was above specification and the locking components, bearings and cable were damaged.It was also observed that there was a hole in the hose.It was further determined that the device failed pretest for handpiece temperature assessment, air pump assessment, noise assessment, safety assessment, motor thermistor assessment, cutter lock assessment, loctite and cable assessments.It was noted in the service order that the device lock attachment fell out on one side.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The date of event was unknown but was known to have occurred in 2018.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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