(b)(4).The customer returned an opened kit containing many components for.The dilator will be evaluated in this investigation.Visual and microscopic examination of the dilator tip revealed the distal tip was slightly misshapen into an oval, and the tip material appears to be pushed outwards indicating a force applied to the tip.The dilator tip inner diameter measured 0.965 mm which is within the specification of 0.91-0.97 mm per dilator product drawing.A device history record review was performed and no relevant findings were identified.The ifu provided with this kit instructs the user to perform a skin wheal prior to dilating the skin.The complaint report of a damaged dilator tip was confirmed through evaluation of the returned sample.The tip of the returned dilator was slightly misshapen into an oval shape indicating stress.The sample met all relevant dimensional requirements and a device history record review did not reveal any manufacturing issues.Based on the condition of the returned sample and the evidence of use, it was determined that the probable root cause is unintentional use error.Teleflex will continue to monitor and trend reports of this nature.
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