(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for evaluation.It has not yet been received.A follow up report will be submitted with all relevant information.
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Internal file number - (b)(4).Evaluation summary: the device was returned for analysis.The reported material twisted was unable to be confirmed; however, there were noted core damages (bent, prolapsed).The reported difficult to remove was unable to be replicated in a testing environment due to the condition of the returned device.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history did not indicate a lot specific quality issue.As there was no damage noted to the guide wire during the inspection prior to use, the investigation determined the reported difficulties appear to be related to circumstances of the procedure.Manipulation of the device resulted in the reported material twisted/noted bent and prolapsed core damages.There is no indication of a product quality issue with respect to manufacture, design or labeling.
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