The customer reported complaint was not confirmed during archive review and initial functional testing.The battery is working as intended for use.No physical damage was observed and two amber lights were lit on incoming inspection.During functional testing, the battery was tested by inserting into a good known reference autopulse multi-chemistry charger (mcc) and was able to successfully charge with the battery illuminating four green leds on the battery status indicating that the battery is fully charged.The battery was tested for 30 minutes with known good autopulse platform using the large rtf, performing compressions to specification and passing the functional test without any errors.The battery archive was downloaded and reviewed.There were no errors recorded in the archive, thus not confirming the customer complaint.
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