Catalog Number 320109 |
Device Problem
Failure to Deliver (2338)
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Patient Problem
Underdose (2542)
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Event Date 12/06/2018 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported with the use of the bd ultra-fine¿ short insulin pen needle there was an issue with needle bending during injection and didn¿t get full dose of medication.
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Manufacturer Narrative
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Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.A lot history review was carried out and no related non conformances were raised in association with this packaged lot concluding all inspections were performed per the applicable operations and met qc specifications.Severity: s_2__; occurrence: a complaint history check was performed and this is the 1st related complaint for needle bending during use & difficult/unable to operate on lot # 8128625.Investigation conclusion: based on the samples / photo(s) received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Root cause description: root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Rationale: based on the above, no additional investigation and no capa is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.
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Event Description
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It was reported with the use of the bd ultra-fine¿ short insulin pen needle there was an issue with needle bending during injection and didn't get full dose of medication.
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Search Alerts/Recalls
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