Product complaint (b)(4).Investigation summary: update 03-feb-2021, the investigation was re-opened upon receipt of additional information.Examination of the returned device, found that the impactor was broken.Root cause and corrective action are documented in the capa system.Depuy synthes considers, the investigation closed.Should additional information be received, the information will be reviewed, and the investigation will be re-opened as necessary.Device history lot = > the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).Where the lot code was provided, a manufacturing records evaluation (mre) was not performed.Corrected: g1, h3.
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