Catalog Number 305934 |
Device Problem
Failure to Deliver (2338)
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Patient Problem
No Information (3190)
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Event Date 12/08/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(6).A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that bd¿ safety syringe was unable to operate during use.
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Manufacturer Narrative
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Investigation summary: customer returned (1) loose 1/2cc, 8mm bd safetyglide insulin syringe without any packaging.Customer states that it is unable to take medicine.The returned syringe was tested and was able to draw and expel properly without any observed defects.A review of the device history record was completed for batch# 8019988.All inspections and challenges were performed per the applicable operations qc specifications.There was one (1) notification [200736478] noted that did not pertain to the complaint.Based on the samples / photo(s) received the investigation concluded: -unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Based on the above, no additional investigation and no capa is required at this time.
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Event Description
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It was reported that bd¿ safety syringe was unable to operate during use.
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Search Alerts/Recalls
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