The complainant indicated that the device will not be returned for evaluation; therefore, a failure analysis is not available, and we are not able to determine the relationship between this device and the cause for this event.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.If additional information or the sample is received, the investigation will be reopened and responded to accordingly.
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The customer stated that 1 epump screw spike set presented a leak during set up.The product was being used in hospital (b)(6).The reporter has informed that sample will not be returned for evaluation.There are no companion samples to be returned.There are no other deficient products used during the event.The patient was not involved, therefore no patient injury, medical intervention, or adverse reaction is associated with this event.
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