Immucor technical support use a remote electronic connection method on (b)(4) 2018 to assess the instrument test well images in question, which were visually positive.There were no instrument issues detected.The event log showed no errors.The immucor laboratory tested retention product on 20dec2018, which performed as expected.The immucor laboratory tested the returned blood sample from the customer site on 20dec2018, against retention product, which yielded the customer's expected negative outcome.The internal immucor number for this report is (b)(4).
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