Lot Number R 446 21603 |
Device Problems
Fitting Problem (2183); Connection Problem (2900)
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Patient Problems
Hemorrhage/Bleeding (1888); Pain (1994); Injury (2348)
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Event Type
malfunction
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Manufacturer Narrative
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Product return was not received.Product return was requested.Full evaluation will occur upon receipt of returned product.
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Event Description
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Pierced, drilled into the top of lip going through skin into the inside of mouth [lip injury]; lip swelled [lip swelling]; bleeding lip [lip haemorrhage]; pain lip [lip pain]; sore mouth [oral pain]; bruising lip [oral contusion]; lip scar/lump [scar]; tooth brush head came off [device breakage]; brush attachment looser fitting [device connection issue].Case description: consumer sent e-mail stating toothbrush head was looser fitting and came off while brushing her teeth.No serious injury was reported.
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Manufacturer Narrative
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15-feb-2019 product investigation results: product return was received and evaluated.No failure could be identified, the product is according to specifications.
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Event Description
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Pierced, drilled into the top of lip going through skin into the inside of mouth [lip injury] lip swelled [lip swelling] bleeding lip [lip haemorrhage] pain lip [lip pain] sore mouth [oral pain] bruising lip [oral contusion] lip scar/lump [scar] tooth brush head came off [device breakage] brush attachment looser fitting [device connection issue] case description: consumer sent e-mail stating toothbrush head was looser fitting and came off while brushing her teeth.No serious injury was reported.Follow-up: product identified as oral-b power precision clean on 06-feb-2019.
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Search Alerts/Recalls
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