The investigation determined that higher than expected vitros carbamazepine (crbm) results were obtained from a single non-vitros (biorad) control tested on a vitros 5600 integrated system.The assignable cause of the event is unknown, but is not likely a calibration driven event.The higher than expected results were generated from a calibration event that occurred on (b)(6) 2018, however, the event did not occur until (b)(6) 2018.Acceptable results were obtained for the timeframe of (b)(6) 2018.A fluid or vitros crbm slide related issue is unlikely as acceptable results were obtained on an alternate vitros 5600 system on site using the same lot of vitros crbm slides and biorad controls.Continual tracking and trending of complaints has not identified any signals that would point to a potential systemic issues with vitros product crbm slides, lot 3943-0103-2834.An instrument related issue did not likely contribute to the event as a vitros crbm within-run precision test, used to assess the performance of the vitros immunorate subsystem of the vitros 5600 system, generated acceptable results.
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