The customer contacted technical support (ts) stating that unit turns itself on and off, usually around ten (10) minutes at a time.The device was in clinical use at the time the reported issue was discovered; however, there was no harm to the patient or user.The event date was not specified; estimate used.
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Date rec¿d by mfr : 22aug2019, date of report : 29aug2019.The device was sent to bench repair.The bench repair technician identified blower spend exceeded error.The bench repair technician identified that the controller printed circuit board needed to be replaced.They advised the customer that the controller printed circuit board has been discontinued.The customer requested the unit back to be scrapped.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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