The customer, a syncardia certified hospital, reported that the companion 2 driver was causing hemolysis in a patient.Hospital personnel reported that the patient's ldh increased from 1000 iu/l to 2700 iu/l (upper limit of normal for hospital is 220 iu/l), plasma free hemoglobin increased from 20-30 mg/dl to 490 mg/dl (upper limit of normal for hospital is 30mg/dl) and urine was dark (which is indicative of hemolysis).The customer also reported that the patient was switched to the freedom driver.
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The customer-reported patient hemolysis caused by a possible device malfunction was unable to be confirmed.A device malfunction could not be reproduced during investigation testing using the patient simulator because the dmc tank contains water, not blood.The driver passed all functional testing and was subjected to an additional 72-hour observation run in an attempt to observe a possible malfunction or change in driver performance.The driver performed as intended, and there was no evidence of a device malfunction.This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation and is closing this file.Ce (b)(4) follow-up report 1.
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