Qn# (b)(4).A visual, dimensional, and functional inspection of the device involved in the complaint could not be conducted since the device was not returned.A device history record investigation did not show issues related to this complaint.A record assessment (fmea) was conducted and no update is required.It is necessary to receive the physical sample to perform a proper and thorough investigation to confirm the alleged defect.Customer complaint cannot be confirmed.Root cause cannot be determined.Corrective actions cannot be assigned.It is unclear if the device is available.Teleflex has requested this information.If the device sample becomes available, this report will be updated accordingly.
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