One level 1® hotline® blood and fluid warmer was returned for analysis in damaged condition.The display label was damaged, enclosure drain fitting was cracked, missing drain cap and j-clip were observed upon visual inspection.The device was powered on and functional testing was performed; no audible alarms were heard.The plate clip was noted to be leaking, the microswitch is faulty and the pump was found noisy.Based on the evidence, the complaint was confirmed as the root cause is found to be normal wear and tear.
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