The review of the device history record showed no deviations.All product features correspond with the valid specifications of the waldemar link (b)(4) at the time, when the item was produced.According to the reporting person there is no chance of getting the complaint sample and any further information like x-rays, incident description, patient details or anything else.Without the requested information a detailed investigation is not possible.According to the quality documentation review and the investigation results we exclude a product failure.The report is delayed due to inconsistencies with regard to foreign event reporting to fda.After re-evaluation of the complaint we determined that it is reportable.We have addressed the inconsistency in reporting foreign events to fda through capa (b)(4).
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