Model Number N/A |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Information (3190)
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Event Date 01/18/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Reporting source- (b)(6).Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that the outer packaging was damaged.It was farther determined that the sterile packaging was also cracked, compromising sterility.Attempts have been made and additional information on the reported event is unavailable at this time.No further information is available.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional information.Complaint sample was evaluated and the reported event was confirmed.Reported event was confirmed by review of visual inspection of the returned product identified that the outer box was crushed.The outer sterile tray had stress/scuff marks but the sterile barrier was not broken.Device history record (dhr) was reviewed and no discrepancies were found.Investigation results concluded that the reported event was due to transit damage.The issue is being farther investigated through the capa process.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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